Create and implement change management plans

Conduct needs assessments

Determine competency requirements

Establish Competency Framework Document Management

• Standard Operating Procedures

• Codes of Practices

• Work Practices

• Templates

• Competence Assessment Processes

• Evidence Verification Processes

Build Position Profiles (based on Job Descriptions)

Develop learning matrices

Create competency maps (using DACUM methodology) – Tasks, Required Competency Levels, Supporting Evidence Required

Perform skills and evidence gap analyses

Establish employee learning and development goals to align with organization strategic goals

Develop evaluation/feedback processes

Integrate with Learning Management System

Integrate with Performance Management Processes

Design and develop Learning for Gap Closure – best-of-breed blended learning solutions (print, online, classroom, virtual)